Ask a Librarian: Florida's Virtual Reference Service News and Information

USF Libraries joins Ask a Librarian
Tue, 13 Jul 2010 12:52:07 +0000 We are thrilled to announce USF Libraries has joined Ask a Librarian and will begin staffing in August.  Please welcome them when you see them online!
June Statistics
Fri, 02 Jul 2010 18:06:06 +0000 Another great month!!! Ask a Librarian assisted 3,864 users via live chat and 1,207 via email.    This is a 32% increase live chat sessions  from last June.  So far this year, we’ve had 52,071 sessions. A summary report is available here: Summary Report Detailed reports are below: Email Monthly By Library June June Total Chat [...]
April Exemplary Reference Awards
Mon, 28 Jun 2010 19:03:00 +0000 The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for April Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. Exemplary Brief Chat: Nancy Meyers, Sarasota County Library. Nancy expertly walked the user to a practice exam available through their [...]

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