Ask a Librarian Blog
Florida's Virtual Reference Service
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For those of you not there, you missed a great presentation! Carla Steinberg-Pfahl from Minnesota’s AskMN shared her experience in working with the K12 community and K12 users to create a better reference experience for everyone.
I learned a lot!
Her PowerPoint is available here -
Carla’s Presentation
What an amazing month! Ask a Librarian had 7,096 reference transactions last month — including 5,887 chat sessions. We once again experienced- It’s BEST month EVER! We had a 45% increase in chats from last year and our well on track for a record breaking year.
A summary report is here: AAL Stat Report (march 10) corrected
Reports by library and county are below.
Usage by User Reported Zipcodes March (corrected)
Total Chat By Entry Point March
Email Monthly By Library march (corrected)
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